Our Values

We believe that our business exists to positively impact out customers, our team, the communities in which we work and our planet. As such we designed our policies and working practices with this in mind.

We believe that profit is a result and not a purpose. Our values have led to a Gold Standard accreditation in the Wigan Business Charter. In 2023 we were awarded small business of the year in the Wigan and Leigh Apprenticeship Awards. And more recently, we were named Micro Business of the Year 2024 in the Wigan Borough Business Awards.

Unswerving commitment to outstanding customer service

This is more than your ‘have a nice day’ type of customer service.  Our goal is to make uniform shopping hassle free! We are constantly listening to our customers, thinking of new ways to support them through the process and get to the goal of a completely hassle free uniform shopping experience.

Commitment to Ethics that make adifference as a purchaser, supplier and an employer

We currently purchase around 90% of our products through certified ethical suppliers.  Our most noteworthy work is to launch our Community Interest Company aimed at recycling pre-worn Schoolwear to sell on. Money raised by the CIC also helps to provide uniforms packages to support families struggling to provide uniforms for their children.  

Supporting the communities in which we work   

We currently support our communities in several ways.  We offer work experience opportunities, support local charities, and support other local business. Our CIC will benefit excluded families by providing school uniform to families regardless of income.  

Commitment to investing in our staff

We are aiming to adhere to the Greater Manchester Good Employers charter. We have employed a number of apprentices and have previously trained an apprentice who is now in employment with us as our Head of Sales & Marketing. We aim to regularly update staff training and all of our wonderful staff have their birthday off work!

Commitment to our planet    

We have a sustainability policy that ensures the protection of our planet is considered in all of our decisions.  We recycle locally,
drive a hybrid car, by eco-friendly consumables where possible, prioritise the purchase of Eco-friendly garments and much more (the boss is a bit of a tree-hugger!)  

Our relationship with our schools  

We have an excellent relationship with our schools (and can provide references) working with them regularly to update on new products and services designed to meet their requirements.  All of our decisions are taken with full consideration of our partnership with our schools.